Cart
0
Customized Jewelry
Below are some of are common questions about Customized Jewelry
How Much Time Will It Take To Deliver My Personalized Jewelry Order?
Personalized jewelry orders typically take 5-7 business days to be processed and shipped. Delivery time may vary based on location. You will receive a tracking link once your order is dispatched.
Can I Cancel My Personalized Jewelry Order?
Since personalized jewelry is custom-made, cancellations are only allowed within 24 hours of placing the order. After this period, the order cannot be canceled.
What Is Personalized Jewelry?
Personalized jewelry is custom-made accessories designed uniquely for you. It includes name pendants, engraved cufflinks, and customized brooches tailored to your preferences.
Is Warranty Applicable To Personalized Jewelry Orders?
Yes, our personalized jewelry comes with a 6-month warranty covering manufacturing defects. Warranty does not cover damage due to mishandling or regular wear and tear.
Do Good Objects Products Have A Warranty?
es, all Good Objects products come with a 6-month warranty covering manufacturing defects.
Is Good Objects Jewelry Made Of Pure Silver?
Some of our collections are made of pure 925 sterling silver, while others use premium-quality alloys. Please check product descriptions for details.
Will My Jewelry Look The Same As Shown In The Website Images?
We ensure high-quality craftsmanship, and your jewelry will closely resemble the website images. However, slight variations may occur due to customization.
How Do I Take Care Of My Product?
To maintain the shine and quality of your jewelry, avoid direct exposure to water, perfumes, and chemicals. Store in a dry, soft cloth pouch when not in use.
Can I Return My Personalized Jewelry Order?
Since personalized jewelry is custom-made, returns are not accepted unless the item is defective or incorrect. Please contact our support team for assistance.
Payment
Below are some common questions about Payment
How Many Days Will It Take For The Refund To Reflect In My Account?
Refunds typically take 5-7 business days to reflect in your account after approval.
Where Will I Get The Refund Money For The Returned Order?
Refunds are processed back to the original payment method used during the purchase.
What Is The Cash On Delivery (COD) Limit?
COD is available for orders up to ₹5000. Orders exceeding this amount must be prepaid.
Will I Receive A Payment Confirmation For My Paid Order?
Yes, you will receive an email and SMS confirmation once your payment is successfully processed.
What Payment Methods Are Accepted?
We accept payments via Credit/Debit Cards, Net Banking, UPI, Wallets, and Cash on Delivery (COD) for eligible locations.
Shipping, Order Tracking & Delivery
Below are some common questions about Shipping, Order Tracking & Delivery
How Can I Track The Status Of My Order?
You will receive a tracking link via email and SMS once your order is shipped.
Will Someone Call Me Before Delivering The Order?
Our courier partners may call before delivery, but it depends on their policies. Please ensure your contact details are correct.
Can I Schedule Delivery On A Specific Day And Time?
Currently, we do not offer scheduled deliveries. Orders are delivered as per the courier partner’s timeline.
How Long Do You Take To Ship The Order?
Orders are shipped within 5-7 business days from the date of confirmation.
How Are Orders Placed On Good Objects Delivered To Me?
We partner with reliable courier services to ensure safe and timely delivery.
Do You Deliver Pan-India?
Yes, we deliver across India to all major cities and towns.
How Much Time Does It Take To Dispatch My Order?
Orders are dispatched within 5-7 business days after processing.
Are There Any Shipping Charges Applicable To My Order?
Shipping is free on orders above ₹499. For orders below this amount, a nominal shipping fee applies.
Return, Replacement & Exchange
Below are some common questions about Return, Replacement & Exchange
How To Exchange/Replace My Jewelry?
Exchanges are available only for defective or incorrect items. Contact our support team within 48 hours of delivery.
I Didn't Like The Product. How Can I Return My Order?
Non-personalized items can be returned within 7 days of delivery if unused and in original packaging.
I Placed An Order For A Set, Can I Return/Replace/Exchange Only One Item From The Set?
No, partial returns/exchanges are not allowed for sets. The entire set must be returned or exchanged.
Is Return Policy Applicable on All Products?
No, customized jewelry cannot be returned. Returns are accepted only for non-personalized items.
How Are COD Refunds Done?
COD refunds are processed via bank transfer or UPI after verifying return details.
What Is The Refund Procedure For Returned Orders?
Once the returned item is received and inspected, refunds are processed within 5-7 business days.
Cancellations & Modifications
Below are some common questions about Cancellations & Modifications
How Do I Cancel My Order?
Orders can be canceled within 24 hours of placement. After that, cancellation may not be possible.
What Is Your Cancellation Policy?
Custom orders cannot be canceled after 24 hours. Regular orders can be canceled before shipping.
What To Do If The Amount Got Deducted But I Haven't Got The Order Confirmation?
If the amount is deducted and you haven’t received confirmation, contact our support team with transaction details.
Do I Need To Pay Any Extra Charges On Top Of What Is Shown On The Website?
No, the final price displayed at checkout is inclusive of all charges.
How Can I Pay For My Order At Good Objects?
You can pay using Debit/Credit Cards, UPI, Net Banking, Wallets, or Cash on Delivery (COD) for eligible orders.
